Welcome to your DXC-curated resource for industry news

Orchestration not isolation: An interesting concept to consider when addressing medical debt and especially unpaid medical debt.

A 2022 Kaiser Family Foundation study of federally reported data found 1 in 10 (23 million) adults owe at least $250, 11 million owe more than $2,000, and 3 million people owe more than $10,000. These are disturbing numbers, but on the eve of a potentially severe economic recession, it’s even worse.

Significant unpaid medical debt adversely affects individuals, hospitals, health plans, financial institutions, and federal and state governments.

Well-intentioned efforts addressing the problem are being made by every constituent across the healthcare ecosystem. Hospitals are working with patients to assist with payments, health plans are creating new products to help members manage expensive conditions, pharmaceutical companies assist with programs to make drugs more affordable, and governments are promulgating regulations such as the No Surprise Act and Hospital Transparency Rule.

Every effort, program, and regulation make an impact. However, the lack of coordination at the member/patient level creates risk that positive impacts on managing medical debts may be blunted.

DXC Technology is working with our clients across the healthcare industry to use analytics and other technology tools to improve how information is orchestrated across organizations to reduce fragmentation of data. Watch for future information about how DXC Technology is leading efforts to identify and address important healthcare economic issues affecting members, patients, and businesses.

Paul Thompson leads DXC Technology’s Health plan and Payer Industry Strategy.  He works with health plan clients and partners to help them create new business processes supported by advanced technology solutions.  Paul has 20 years of experience working within health plans and 10 years working in the technology services industry.

Cyber Security Month at DXC Technology
 

DXC perspective

This cyber security awareness month ask yourself how you can get involved in protecting the enterprise, urges Mark Hughes, DXC President, Security. In this little more than two-minute video, learn what role an individual plays along with what it means to get the basics of security right.

DXC perspective

Looking for ways to create a more tightly integrated and effective security environment? Read this e-book and learn how to simplify with Microsoft security tools and get more value from your investments.

 

Artificial Intelligence eases compliance
 

5 Ways to Reduce Compliance Costs with AI and Automation (CIO.com)



DXC perspective

Regulations are created to protect consumers and markets; however, they are often complex, making them costly and challenging to adhere to. It can take a large number of resources and time to parse through and analyze regulatory documents to assess what applies to your organization and consider the process changes that need to be developed. On top of being costly, this approach can lead to errors or omissions, which may result in your organization incurring fines. With the systematic approach of AI (Artificial Intelligence), regulatory compliance can be done efficiently and accurately. Here are some examples of how AI can help reduce cost and risk.

Gerson Benker
Industry Strategist, Medical Device
DXC Technology

 

Artificial Intelligence and Cyber Security
 

Pharma & Medical Device Regulation - AI and Cyber (Lexology.com)



DXC perspective

Regulators worldwide and across different industries have struggled to catch up with trends in AI and Cyber security to craft meaningful regulations for products powered by algorithms and how to govern their security. Now, a new slew of regulatory strategies across the EU, the US, and the UK are in the process of being enacted in the next 3 years. Here is what is to know and how Pharma and Life Sciences companies can prepare for what is coming.

Ankur Chadha
Industry Strategist, Life Sciences
DXC Technology

 

Artificial Intelligence in Healthcare
 

Artificial Intelligence, when leveraged effectively, can clearly unleash enormous potential in care delivery. However, across organizations, we often find built in bias and disparities within the data fabric which poses a significant barrier to realize accurate and optimal value of AI. With increased awareness of the challenge complimented by a focused drive to address bias at workflow design level and close-knit quality assurance, we can move the needle in the right direction. Organization awareness, adoption and change management can be a huge influence on how an organization deals with addressing the data and workflow issues and thereby ultimately make AI models more precise.

Dr. Urvashi Pathak
Industry Strategist, Provider
DXC Technology
 

The operational flow and effectiveness of hospital operations has always been incredibly complicated and ever changing. Throw a pandemic into the mix and it becomes apparent the time for change is NOW. Leveraging the power of artificial intelligence and machine learning elevates an organization’s ability to be agile and use the power of data to predict and react as the environment changes. Knowing the right resources to be involved, to support and guide the project and embrace the change is also crucial with any major transformation. Once the concept is embraced, success is eminent.

Kelly Vroom
Industry Strategist, Provider
DXC Technology

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If you missed the first issue of Healthcare Insights, you can access it here.

 

Events
 
“How technology is knocking down health equity barriers.”

On-demand, Webinar replay is now available!

Last month, Kristie Grinnell, Sr. Vice President, CIO (Chief Information Officer), DXC Technology, hosted a distinguished panel of DXC customers to discuss the role technology and its impact on health equities and disparities. Listen to the replay to learn how these leaders responded to questions about addressing personalized care for improved care outcomes, the use of analytics to improve workflows and patient safety as well as how they have identified equity champions in their organization.


CHIME22 Fall Forum, November 8 and 9 in San Antonio, Texas

DXC Technology Healthcare will lead a focus group, “Perfecting the holistic experience”, on November 8, during the CHIME22Fall Forum. Conversation will dive into the holistic experience. DXC thought leaders will gain valuable insight from the opinions and real-life examples of what it means to view the “big picture” of how providers, payers and life sciences come together to enlighten and delight consumers. Ideas and thoughts will be shared on small and large actions to move towards a more meaningful and pleasant journey through healthcare.


Evanta, a Gartner Company, Philadelphia CIO Executive Summit DXC Technology Boardroom

The Summit will be held November 17 in Philadelphia, PA. and DXC Technology is pleased to sponsor an Executive Boardroom. DXC lead Paul Thompson, will lead the discussion with the local Philadelphia CIO attendees. The topic will center around “Industry Convergence—Healthcare, Financial Services and Retail.”


To learn more about how DXC helps healthcare organizations modernize, visit us at dxc.com/healthcare or contact us.

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