Want to win big with self-service?

On February 24 at 10 AM, our very own service-portal-guru, @Nicholai Christensen, will do a 45-minute webinar, where he takes you through his big 5 for self-service. Not just for the employees' sake, but to give more meaning to what you do. And the company's return on investment, of course.

Does your users order screen-glasses with 2 clicks on their phone?

Most workplaces have manual, time-consuming employee service workflows that could have been a digital self-service process. We are talking a single point of contact, ordering screen-glasses with two clicks on their phone, and, well, you get the picture. But to make that happen you—the IT guy—might need to kick in some doors and let your collages know what’s possible. And when they experience the weight off their shoulders, be ready to keep up with the demand. 


We don’t want to give away the 5 principles just yet, but in this 45-minute webinar, you’ll learn more about:

  • How easy-to use, cross-enterprise self-service solutions can give the employees a better day
  • Why you need to see the self-service as a living, ever-expanding organism
  • What a demand process might look like when the requests start rolling in (and believe us, they will)
Presenter: Nicholai Christensen, 
Service Management Consultant
  • Developed and ran the service portal CPH NOW at Copenhagen Airport
  • Enjoys the Construction of services and digitalization of workflows 
  • User and backend-user centric
Host: Michelle L. Joensen
  • Marketing Manager for ServiceNow Practice in Denmark, Norway and Sweden




We hope to see you at the webinar on February 24 at 10 AM CET. Just fill out the form, get it in your calendar, and wait for the day to arrive. We can't wait!


All the best,
Michelle from Marketing