The outcome from watching this DXC Webinar Replay will be to:
- Gain insights into how Jimmy Choo & DXC Technology enhanced and modernized business capabilities in a competitive scenario.
- Understand how customer data was turned into actionable insights, creating relevant customer engagement.
- Explore an effective business partnership, at the center of the digital roadmap in order to overcome the customer's mobility restrictions.
- Discover creative and innovative customer experience services that have now become the main pillar of a pandemic-proof business model.
- Learn how customer-facing projects such as remote selling, Tmall, conversational retail, book appointment services were designed and enabled the growth along with adaptation to fast-moving technology trends.
Meet the speakers:
Helene Philips
SVP Digital and Client Experience at Jimmy Choo
Leading the Jimmy Choo Digital and Client teams to deliver an exceptional online to offline customer experience. Previously, a founding member of Burberry’s industry leading digital trading team, driving ecommerce and strategy across all online platforms. Passionate about exquisitely crafted products and brand storytelling with an intense customer focus.
Funda John (host)
Head of Consumer, Retail, and Luxury Industry for Analytics and Engineering at DXC Technology
Leading Consumer, Retail and Luxury Industry at DXC EMEA, supporting customers in their data-driven transformation journey with DXC analytics and engineering capabilities and industry-focused solutions. Working experience on a senior management level with 20+ years in the technology sector. Passionate to bring innovative and value-added solutions to the customers and collaborating with industry leading partners.
